Bruno from Sane Design, implemented an online booking system onto both of our websites, which has been the single most effective development in terms of moving our business forward. Automating a labour intensive procedure has enabled us to double our turnover in one year. With support and guidance from Bruno, we added a few personal touches to the system, ensuring that our customers feel they are dealing with us, and we are confident that our strive towards providing outstanding customer service has not been affected.
Throughout the process, Bruno was able to meet all of our requirements in an effective and timely manner and his aftercare has been outstanding.
We began working with Sane Design in 2010 during the opening of our new store in York, in fact we were located just along the road from their offices and it was great being able to meet face to face as often as we have over the years. Many of our suppliers are just on the end of the phone or a distant email contact, while Bruno & Andy are so much more.
Sane Design completely redesigned our brand in 2010 and provided me with brand guidelines that have been carried through all of our print and digital media ever since. They also completely rebooted our eCommerce platform, a not inconsiderable job considering our own lack of relevant know how! I have always been able to drop in or phone up with stupid questions and get a straight forward and patient answer.
Sane Design are my first phone call on all our creative work and always make time to help us out when we are up against it for a deadline. Always professional and practical we have greatly benefited from their creativity and open mindedness.
Jack Baber – Bill Baber Knitwear
I have been delighted with the presentation and the quality of print which Sane have produced for our publications.
Susan Galloway – Foxwood Community Centre
I have been working together with Sane Design for over 3 years now and never looked back. Bruno and Andrew have a wealth of knowledge within this field and I have always been pleased with the final results. The company offers expertise, attention to detail, great communication and creative designs, they really understand what the clients would like from each project whether it is a simple business card or building a website. I don’t look elsewhere anymore for any printing that is required; all our brochures, business cards and loyalty cards have been designed and printed to a high quality by Sane for the past few years and I am looking to place our next order with them for our gift vouchers.For our last project together, Bruno created a new website for the business that was fresh and fitted in with the style and type of service we provide, even our customers have commented on how lovely the website is and how easy it is to navigate around the site. I am able to self manage the website but if I ever need any advice, Bruno is always at the other end of the phone to help and if I am unable to make the amendments he is more than happy to make the changes at his end which definitely makes my life easier!
Michelle Chung – 5 Senses Spa, York
We received the invites today – they look fantastic, and thank you very much for getting them to us earlier than agreed!
Thanks very much for processing these so quickly, they look great.
Just a thank you for the maintenance guides. They look great and the team are really happy with them.
Thank you for organising the books for me. I gave them out after our leaving party and the kids thought they were great. Your help is much appreciated.
Both of the posters arrived last Thursday & looked great, so thank you very much.
I have just received the banners we ordered from you, and they look great! Thank you for the quick turnaround, I will show them to the rest of the team when they arrive on Friday.